The 90-Day Promise

Every NERVADIC device comes with our 90-day money-back guarantee.

Use it daily. Test it on your worst flare. Push it as hard as your body needs. If it doesn't deliver the relief you came here for, send it back within 90 days of delivery and we'll refund every cent you paid -  including original shipping.

No restocking fee. No survey wall. No "are you sure?" pop-ups.

If it doesn't work for you, you pay nothing.

How to start a return

Email returns@nervadic.com with your order number.

We'll reply within 24 hours with a prepaid return shipping label.

Drop the package at any post office or accepted carrier location.

Once your return is scanned by the carrier, we begin the refund.

What qualifies

The device must be sent back within 90 days of original delivery.

Include the product, all accessories (charging cable, manual, carry pouch), and original packaging.

Used is completely fine. We expect you to actually try it.

Return shipping

We cover return shipping in the US, UK, France, Germany, Australia, and Canada. Customers in other regions are responsible for return shipping at their local carrier rate.

Refunds

Refunded to your original payment method.

Processing time: 3–7 business days after we receive your return.

Bank statements typically update within 5–10 business days, depending on your card issuer.

Damaged or defective on arrival

If your device arrives damaged, dead-on-arrival, or stops working within the first 90 days through no fault of your own, email support@nervadic.com with a short photo or video. We'll ship a replacement at no cost - no need to return the broken one first.

Exchanges

Prefer a different NERVADIC product instead of a refund? Just mention it in your return email and we'll swap it at no extra cost.